In addition to our core services, we offer programs to help the members of your workforce function at their best at home and at the office. We can address any organizational need, so please inquire if you don’t see a particular program or service.
For more information on any of our programs or services, please contact email@example.com.
Adoption Assistance Program
We provide adoption reimbursement administration for organizations. Our adoption specialists work with employees to find adoption resources, fill out all appropriate paperwork, and submit all claims to the company’s accounting department. They also facilitate payment and follow up with employees to keep them up to date with the status of their claims.
Adult Care Management Services
Finding and assessing adult care can be stressful and result in decreased productivity and increased absenteeism. According to a recent Met Life study, “more than four in ten [caregivers] had to rearrange their work schedules: 36 percent missed work, and 12 percent took a leave of absence to deal with their adult caregiving responsibilities.” Our Adult Care Management Service gives employees access to master’s-level care managers who do all of the research for them. The program includes consultation with family, care planning, on-site facility review, ongoing monitoring, relocation assistance, and help with end-of-life issues.
Back-up Care Advantage Program
Emergency dependent care needs may arise at any time causing lateness and absenteeism. The Back-Up Care Advantage Program provides emergency childcare and adult care through an exclusive provider network so that employees don’t have to be late or absent from work. A study reported by the Work and Family Connection found that KPMG’s Emergency Back-up Care Program yielded a 125 percent return on investment within six months and steadily increased to a 521 percent return by the fourth year.
Business Solutions PortalsSM
The Business Solutions PortalSM is an informative, interactive web portal through which business owners can obtain assistance with issues that are important to them. Our innovative Business Solutions Portal includes relevant articles, assessments, webinars, and podcasts for business owners and managers on a variety of topics from HR issues to handling legal concerns and developing company policies and procedures. We’ve also included a helpful section on tips for growing a business.
The Business Solutions PortalSM also includes access to the award-winning HR & Benefits Essentials library with the most up-to-date information on HR and benefits topics including articles, a targeted search engine, an Ask-the-Expert feature, and hundreds of downloadable forms, policies, and checklists.
Business Solutions keeps business owners up to date on all applicable state and federal laws, and clearly explains complex laws, such as COBRA, ERISA, HSA, FLSA, FMLA, HIPAA, and USERRA. Business Solutions is the one-stop source for all HR and benefits information for business owners.
In a recent CHC Unscheduled Absence Survey, nearly 20 percent of employees who called in sick were actually missing work due to “personal needs.” Our Concierge Service helps employees keep pace with today’s competing demands of work and life by dealing with personal concerns so that employees don’t have to take time off. With both telephonic and online access, employees have a 24/7 concierge for help with finding gifts, event planners, home repairs, entertainment, sports and recreation, shopping, and special requests. Professional concierges can make reservations and make payments on behalf of employees.
We also offer errand-running services that put concierges on the street to run errands for employees, including walking dogs, picking up dry cleaning, waiting for repairmen, and taking a car to be washed, repaired, or inspected.
Corporate Lactation Program
Providing a corporate lactation program can lower medical costs by up to 35 percent by contributing to mothers’ and infants’ health. In addition, supporting breastfeeding mothers enhances a company‘s reputation as a family-friendly employer, and helps retain working mothers. The Corporate Lactation Program includes:
- Access to registered nurses for breastfeeding support
- Support during pregnancy, maternity leave, and returning to work
- Breast pump subsidies
- Consultation on lactation room set-up
Health Advocacy Service
The healthcare system can be difficult to navigate. The Health Advocacy Service helps employees and family members more easily access and utilize healthcare by providing one-on-one assistance. Health advocates – registered nurses and master’s-level health professionals – help employees to choose a doctor or medical service provider, understand complex medical conditions, get appointments with hard-to-reach specialists, understand prescription drug formularies, and get second opinions. Advocates can also troubleshoot problems with claims, eligibility, provider-network, and payment.
The Health Advocacy Service maximizes an organization’s health benefits investment while enhancing employee and family member satisfaction, easing the impact of increased employee cost-sharing. It also provides cost-effective support for HR professionals by freeing them from the time-consuming tasks of claims troubleshooting and employee education.
Life Event Kits
We offer educational toolkits to supplement the referral process and help boost program awareness. Life Event Kits offer an extensive array of practical items, articles, booklets, and checklists. Toolkits include:
- Adult caregiving
- Expectant parents
- Health and wellness
- New parents
- The early years
LifeManager is an award-winning web tool designed to help employees and their family members achieve greater work-life balance and attain peak performance at work. Instead of traditional websites that require users to search for information, either through libraries or a search function, LifeManager leads users to the information they need and produces a Personal Action Plan with customized articles, resources, and benefits.
Live Homework HelpTM
The nationally recognized Live Homework Help™ service provides unlimited online access to live tutors on a variety of subjects, such as math, science, social studies, and English. Tutors communicate with students through a proprietary application that houses chat, a whiteboard, document sharing, and web sharing.
Online Health and Benefits Fair
The Online Health and Benefits Fair is a low-cost solution that reaches an unlimited number of employees and family members regardless of where they are located. The Fair includes:
- Direct links to company benefits
- Links to discount centers
- Links to both internal and external resources
The benefits fair can also be tied to incentive programs.
Peter K Fitness
Whether your organization is just starting to focus on employee wellness, or you are already on the path to a healthier workforce, we, as your Employee Assistance Program, and Peter K Fitness have teamed up to provide consultation and program implementation services tailored to your company’s needs, culture, and existing resources.
Peter K is a world-renowned speaker, author, health and success coach, nutritionist, physical therapist, and creator of “5 Minutes to Fitness+,” a revolutionary lifestyle program for achieving optimal health. He has appeared on ABC, FOX, MSN, TLC, and Blogtalkradio and in Fitness magazine, and has been featured on QVC and FOX.
The Centers for Disease Control recently estimated that 1 in 88 children born in the United States will be diagnosed with an autism spectrum disorder (ASD). While ASDs are not curable, they are treatable. However, most treatment options are expensive, and it can be difficult to find qualified providers and support materials.
Locating and coordinating appropriate care for a child with an ASD can take hundreds of hours a year, and it can be a stressful process. Employees with a child on the autism spectrum may face daily challenges that can follow them into the workplace, making them less effective at their jobs. To provide parents with support and useful resources to help them deal with the stresses of having a child with an ASD, we have partnered with Rethink Autism.
Rethink Autism is an effective and easy-to-use online platform that provides tools, videos, and other resources for parents of children on the autism spectrum. This service can help parents address the challenges of ASDs before they negatively impact work performance.
Rethink Autism’s curriculum is based on applied behavior analysis (ABA), which is a systematic teaching approach that involves breaking skills down into small, easy-to-learn steps. The use of ABA is supported by more than 50 years of research, and it has been recommended by the American Academy of Pediatrics, the New York State Department of Health, and the United States Surgeon General.
Telephonic Support Groups
We host telephonic support groups to bring together employees with common issues in a forum facilitated by a subject-matter expert. Telephonic support groups are scheduled at various times of the day and evening for employees’ convenience. Employees get information, access to resources, and support from other employees who are dealing with similar issues.
Tools for Managers
The Tools for Managers portal presents managers with an informative, interactive web platform to assist with managerial issues and other challenges, and augments manager consultations.
According to the Thomson Reuters Workforce Wellness Index, the ongoing cost of poor health habits averages about $670 per worker, per year. By investing in employees’ health, organizations can potentially save thousands in healthcare costs. Employee wellness programs can also boost morale, improve health and fitness, and increase productivity. In partnership with WellCall, a personal wellness solutions provider, we address this concern with a range of health and fitness benefits as well as incentive-driven programs: CostSaver and Healthy Outcomes. We offer tobacco cessation plans, pre- and postnatal support, and weight management programs. Our HealthyStart initiatives support and guide participants every step of the way, and include customized reporting measures for both employers and employees. Under the CostSaver and Healthy Outcomes programs, employees can be offered incentives, including a financial bonus or insurance rebates, to reward participation.
Wellville is a virtual town that offers employees information and resources to meet their work-life needs. It is another way to promote company benefits to employees while giving them helpful information on their everyday concerns. Each building or location in Wellville represents an important Work-Life topic, such as fitness, the workplace, and family relationships. Each area includes articles, external links, and links to benefits.